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May
4
eu6 is having an issue
Posted by Chris -'- Support Team on 04 May 2014 05:42 PM
== Update ==

We had chasis/motherboard/cpu/ram replacement as a temp. and we will have another replacement soon.
Server is up and working fine now.

We do apologize for inconvience caused to you

==============================

Hello,

eu6 suddenly went down and we are having hardware issue causing kernel panic at boot.
Datacenter technicians are looking into issue.

We will keep you updated.

Thanks for your patience.


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Feb
13
Urgent Maintenance Needed : Seo25
Posted by Chris -'- Support Team on 13 February 2013 06:51 PM
Dear Valued Customers,

Seo25 had an issue with ram sticks and we needed to replace it.
Replacement is done and server is back online.

Thanks for your cooperation.


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Jan
7
An Important Security Announcement For WordPress Users:
Posted by Chris -'- Support Team on 07 January 2013 03:50 PM
This is to inform that a serious security hole has been found in wordpress plugin 'w3total cache'. Since directory listings were enabled on the cache directory, anyone could easily download all the database cache keys (wp-content/plugins/w3tc/dbcache), and extract details containing sensitive information, such as password hashes. Inorder to overcome this security issue you have to go to the wp-content directory of every WordPress install where this plugin is installed, and create a file named .htaccess inside the 'w3tc' directory with contents as below.

Order Allow,Deny
Deny from all


This will prevent outside access to the directory containing sensitive information. Also please be sure to update all WordPress installs and plugins to the latest version.


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Jun
9
Important - Cpanel - Targeted Security Release 2012-05-31 Announcement
Posted by Chris -'- Support Team on 09 June 2012 02:54 PM
Important - Cpanel - Targeted Security Release 2012-05-31 Announcement,

http://www.cpanel.net/2012/06/targeted-security-release-2012-05-31-disclosure.html

cPanel has released new builds for all public update tiers. These updates provide targeted changes to address security concerns with the cPanel & WHM product. These builds are currently available to all customers via the standard update system. If your deployed cPanel & WHM servers are configured to automatically update when new releases are available, then no action is required. Your systems will update automatically. If you have disabled automatic updates, then you are highly encouraged to update your cPanel & WHM installs at your earliest convenience.

Releases

The following cPanel & WHM versions address all known vulnerabilities:

11.32.3.19 for EDGE and CURRENT update tier
11.32.2.28 for RELEASE, STABLE, and 11.32 LTS update tier
11.30.6.8 for 11.30 LTS update tier

You can upgrade Cpanel/WHM or submit a ticket with server login detail then our support team will upgrade.


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Mar
19
Windows RDP Vulnerability ** IMPORTANT ** URGENT **
Posted by Chris -'- Support Team on 19 March 2012 06:32 PM
Good day,

There has been a critical security patch released by Microsoft for the remote desktop protocol (RDP). This patch fixes a remote desktop vulnerability in where an attacker can remotely execute code on your server without any authentication.

You can find more information regarding this vulnerability here: http://technet.microsoft.com/en-us/security/bulletin/ms12-020

We recommend that you run the Windows update utility on your server if Windows updates aren't set to auto install.
Once the patch has been installed you will need to restart the server.

If you have any questions or if you require any help doing this, please submit a ticket.




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